How our Funeral Insurance works

Simple cover

The Funeral Plan is a straight forward policy that pays out on your death, regardless of how much premium you've paid. The lump sum is usually paid within 48 hours of the claim forms and other documentation being received. The money can be paid directly to a person of your choice, so it is able to be accessed quickly and can be used however it is needed. If you would prefer not to nominate a beneficiary, or if we are unable to pay the person you have nominated, the money will be paid to your estate.

Guaranteed acceptance

Anyone aged 30 to 70 can get in the Funeral Plan. Acceptance is guaranteed regardless of your medical history and any medical conditions you already have will be covered after the initial two year period. Once your policy is in place there is no age limit either. Provided your premiums are up to date you can keep the policy as long as you want, so you'll know that the cover will be there when it's needed.

Guaranteed premiums

You choose the amount of cover you want, from $5,000 to $20,000 (or any amount in between). The premium you pay is set at the time you buy and is then guaranteed not to increase as you get older, even if your health deteriorates. So you'll always know how much to budget for and the policy won't suddenly become too expensive to maintain.

Never pay more than you're covered for

Many of the funeral insurance policies available in New Zealand continue to charge premiums until you are 85, 90 or until you die. So unless you die within a few years of taking out the policy, it is very likely you will end up paying more in premiums than will be paid when you pass away.

With the Funeral Plan you'll never pay more in premiums than you get back in cover. Your premiums stop as soon as the total paid equals the amount of your funeral benefit and cover then continues, free of charge, until you pass away and the benefit is paid out. Guaranteed.

Benefit payout or 100% refund

Because your acceptance is guaranteed, cover is provided in two stages. For the first two years the full funeral benefit amount is paid out only in the event of accidental death, or 100% of all premiums paid for your policy will be refunded if you die from any other cause during this time. After two years you are covered for death by any cause, with no exclusions and no exceptions.

Premium payments

Premiums can be paid fortnightly or monthly by direct debit from your bank account. To buy online or over the phone you must be the account holder and not require joint signatures to authorise payment.

Money back guarantee

You can buy online, over the phone and you'll be sent a policy document within a few days. If you then decide the cover isn't exactly what you want, you can cancel the policy within the first 30 days and any premiums paid will be refunded in full.


Next steps


  • Call 0800 666 004 for more information
  • Get a funeral insurance quote from our calculator
  • Buy online now